Privacy Policy

Last Updated: 11th July, 2025

Welcome to SpeakTale ("Platform", "we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our speech-to-speech AI conversation platform, including our website and web application.

1. Information We Collect

We collect various types of information in connection with the services we provide:

a. Personal Information

Account information (name, email address, password)
Profile information (profile picture, bio, preferences)
Contact information (email, phone number)
Conversation data with our AI agents
Course creation and participation data (for partners and users)

b. Payment Information

All payment transactions are processed through our RBI-authorized third-party payment gateway. We do not store full payment card details. We only retain payment metadata necessary for transaction tracking (status, amount, date).

c. Technical Information

Device information (IP address, browser type, operating system)
Usage data (pages visited, features used, session duration)
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our services
To facilitate conversations with AI agents
To enable course creation and participation
To process transactions through our payment gateway
To improve and personalize user experience
To develop new features and services
To communicate with users and partners
To monitor and analyze usage patterns
To prevent fraud and ensure security
To comply with legal obligations

3. Data Ownership and Storage

All non-payment data collected through our Platform is stored and managed by us. This data, including but not limited to conversation logs, user profiles, and course content, is owned by the Platform as we see fit, in accordance with applicable laws and this Privacy Policy.

4. Data Sharing and Disclosure

We may share information in the following circumstances:

With Partners: Course creators ("Partners") will have access to relevant user data related to their courses
Service Providers: With vendors who help operate our Platform (excluding payment data which is handled by the payment gateway)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Payment Processing

All payment data is processed by our RBI-authorized payment gateway partner. We do not store or process complete payment information on our servers. We only retain payment metadata necessary for transaction tracking and accounting purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

Right to access your data
Right to correct inaccuracies
Right to request deletion
Right to restrict processing
Right to data portability
Right to object to processing

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country, where data protection laws may differ.

9. Children's Privacy

Our services are not directed to children under 10. We do not knowingly collect personal information from children under 10.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact legal AT gimlitech.com.