Terms and Conditions

Last Updated: 08 Oct, 2026

1. Acceptance of Terms

By accessing or using our Platform, including the website and web application, you agree to be bound by these Terms. If you disagree with any part, you may not access the Platform.

2. Description of Service

Our Platform provides:

• AI assistants for every book — explanations, querying and answers grounded in the exact book or title the user is holding
• Notebook auto-correction of handwritten work using OCR, with results for students and teachers
• Question-bank workflows for exam prep and guide books — practice, drills, mock tests, step-by-step solutions and topic-level progress analytics
• A lightweight AI browser to search titles, or add publisher catalog titles privately; access via QR scan / barcode with no change to print workflow, live in under 10 minutes
• User accounts on Android and iOS mobile apps to track progress and interactions
• B2B bundling for printers, publishers and schools on a usage-based, per-copy basis

3. User Accounts

a. Registration

You must register for an account to access certain features. You agree to provide accurate information and keep it updated.

b. Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

c. Account Termination

We reserve the right to suspend or terminate accounts that violate these Terms or for any other reason at our discretion.

4. User Conduct

You agree not to:

• Use the Platform for any illegal purpose
• Harass, threaten, or impersonate others
• Upload harmful or malicious content
• Reverse engineer or attempt to extract source code
• Interfere with Platform operations
• Violate intellectual property rights
• Use automated systems to access the Platform

5. Business Customer Terms (Printers, Publishers, Schools)

a. Ordering and Activation

Printers bundle the AI assistants with print orders they already run. To activate a title, share the book PDF (for example over WhatsApp as instructed after a demo) and either use the QR generated in the system or register your custom QR / barcode for the copies to be bundled. Titles are searchable in the AI browser or can be hosted privately for your catalog only.

b. Content Ownership

Publishers and rights holders retain all ownership of their book content and PDFs. By sharing a title you grant us a limited licence to host, process and display it through the Platform solely to provide the AI experience. Private titles are not made publicly searchable. White-label options for large IP owners are agreed separately.

c. Commercials

The service is usage-based and priced per copy with no upfront cost, so it can be bundled with every print order. Design services and custom AI assistants are billed separately. Taxes apply as per invoices. Physical printing, delivery and quality remain the responsibility of the printer / publisher, not SpeakTale.

6. Payment Terms

a. Payment Processing

Most B2B per-copy orders are invoiced directly to the printer / publisher / school customer. Where online payment is taken, it is processed through a PCI-DSS compliant third-party payment gateway. We do not store full card / UPI credentials on our servers.

b. Pricing

Pricing is per copy, usage-based, with no upfront cost unless separately agreed for design or custom-assistant work. We reserve the right to modify pricing prospectively. Changes will not affect copies already activated and invoiced.

c. Refunds

Refund requests are handled according to our Cancellation & Refund Policy.

7. Intellectual Property

a. Platform Content

All Platform content (excluding user-generated content) is our property and protected by intellectual property laws.

b. User Content

You retain ownership of content you create but grant us a license to use it for Platform operations.

c. AI Interactions

AI explanations, answers and OCR corrections are assistive and may be inaccurate — particularly on handwriting. Always verify against the book and use teacher discretion. Outputs tied to a title do not replace textbooks, teachers or professional advice.

8. Data Ownership and Usage

Book content and PDFs remain the property of the publisher / rights holder. Private titles are hosted privately and not made publicly searchable. Anonymised, aggregated analytics (such as topic-level accuracy and usage patterns) may be used to operate, improve and promote our services. This includes but is not limited to:

• Questions and answers grounded in a specific book title
• Practice, drill and mock-test performance
• Notebook OCR inputs and correction results
• Usage patterns and analytics

9. Disclaimers

a. AI Limitations

Our AI assistants may produce inaccurate or incomplete content. We do not guarantee the accuracy or appropriateness of AI-generated content or OCR results.

b. Service Availability

We do not guarantee uninterrupted service and may perform maintenance or updates at any time.

c. Third-Party Content

We are not responsible for book content owned by publishers, for physical print quality and delivery by printers, or for other third-party content and services.

10. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Platform.

11. Indemnification

You agree to indemnify us against any claims arising from your use of the Platform or violation of these Terms.

12. Modifications to Terms

We may modify these Terms at any time. Continued use after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Karnataka, India, without regard to its conflict of law provisions.

14. Contact Information

For questions about these Terms, please contact us at contact@speaktale.com.

GIMLI TECHNOLOGIES PRIVATE LIMITED, Electronic City Phase I, Bangalore, Karnataka, PIN: 560100.